How a Leading Healthcare provider increased shift fill rates by 30% with Resourcer.ai
Healthcare Recruitment
Highlights
Challenge
Missed after-hours calls leading to unstaffed shifts and increased operational costs.
Solution
Resourcer AI provided 100% call coverage, proactive shift management, and real-time decision-making.
Results
30% increase in shift fulfillment
Zero missed calls after-hours
Improved operational efficiency and client satisfaction
The Challenge
Unpredictable Staffing Needs
Healthcare providers frequently required urgent nurse placements, especially during the early morning hours. The recruitment team struggled to handle these last-minute requests, resulting in missed shifts, operational inefficiencies, and frustrated residents and clients. Every missed call represented an unstaffed shift and a potential breakdown in patient care.
Key Concerns:
- Missed calls after-hours
- Service disruptions from unfilled shifts
- Increased operational costs due to urgent staffing needs
The Solution
Round-the-Clock Staffing Support
Resourcer AI transformed the recruitment process for this healthcare provider. The AI guaranteed 100% call coverage, ensuring that no request—no matter the time—was ever missed. It could instantly access a database of available nurses, allowing real-time, dynamic decision-making to fulfill urgent shifts.
Proactive Shift Coverage
Resourcer AI was programmed to monitor recurring healthcare clients with high staffing demands. It acted instantly, filling vacancies with qualified nurses, even during early-morning hours when human oversight was limited.
Real-Time Decision Making
By responding to every inbound call, even at 4 AM, Resourcer AI drastically reduced the risk of service disruptions. It ensured healthcare providers had the staff they needed, preventing lapses in patient care.
Operational Transparency
The AI system revealed inefficiencies that had previously gone unnoticed. It provided valuable insights into missed calls and unfilled shifts, enabling the recruitment team to refine their process and enhance overall efficiency.
The Solution
Round-the-Clock Staffing Support
Resourcer AI transformed the recruitment process for this healthcare provider. The AI guaranteed 100% call coverage, ensuring that no request—no matter the time—was ever missed. It could instantly access a database of available nurses, allowing real-time, dynamic decision-making to fulfill urgent shifts.
Proactive Shift Coverage
Resourcer AI was programmed to monitor recurring healthcare clients with high staffing demands. It acted instantly, filling vacancies with qualified nurses, even during early-morning hours when human oversight was limited.
Real-Time Decision Making
By responding to every inbound call, even at 4 AM, Resourcer AI drastically reduced the risk of service disruptions. It ensured healthcare providers had the staff they needed, preventing lapses in patient care.
Operational Transparency
The AI system revealed inefficiencies that had previously gone unnoticed. It provided valuable insights into missed calls and unfilled shifts, enabling the recruitment team to refine their process and enhance overall efficiency.
The Solution
Round-the-Clock Staffing Support
Resourcer AI transformed the recruitment process for this healthcare provider. The AI guaranteed 100% call coverage, ensuring that no request—no matter the time—was ever missed. It could instantly access a database of available nurses, allowing real-time, dynamic decision-making to fulfill urgent shifts.
Proactive Shift Coverage
Resourcer AI was programmed to monitor recurring healthcare clients with high staffing demands. It acted instantly, filling vacancies with qualified nurses, even during early-morning hours when human oversight was limited.
Real-Time Decision Making
By responding to every inbound call, even at 4 AM, Resourcer AI drastically reduced the risk of service disruptions. It ensured healthcare providers had the staff they needed, preventing lapses in patient care.
Operational Transparency
The AI system revealed inefficiencies that had previously gone unnoticed. It provided valuable insights into missed calls and unfilled shifts, enabling the recruitment team to refine their process and enhance overall efficiency.
The Results
30% Increase in Shift Fulfillment
Since implementing Resourcer AI, the healthcare provider achieved a 30% improvement in filling last-minute shift requests. Every call was answered, and every shift was staffed, significantly reducing the risk of patient care interruptions.
Zero Missed Calls After-Hours
Thanks to Resourcer AI’s 24/7 availability, the healthcare provider eliminated missed after-hours calls entirely, ensuring that every staffing opportunity was captured.
Enhanced Client Satisfaction
Healthcare providers gained peace of mind, knowing their staffing needs were always met quickly and efficiently. Client satisfaction soared as Resourcer AI proved to be a reliable partner in managing unpredictable staffing demands.
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Guy Hawkins
President of Sales
Office
The Rocks, Sydney
Australia
talk@resourcer.ai
